If you can't find the part, brand or information you are looking for on our website, please get in contact with us. We have a team who deal with all sorts of obscure machine parts every day and we will do our best to find what you need.
There is a live chat feature which can be activated in the bottom right hand corner of every page, simply send us a message with your make and model and we can help find the part you need. This will save you waiting on the phone during busy periods as we can often send you a link to the part on the website. Please be aware that this service is only available when we are in the office (Mon-Fri 9:00-17:00 excluding bank holidays).
When you email please include as much information as possible, the most important being the make and model number of your machine. If you attach an image of the part and/or the machine then this will allow us to help you faster. You can email us anytime and we will get back to you as quickly as possible.
When you call please have the make and model of your machine. This is a local number that will be charged at a standard rate. Please be aware that this service is only available when we are in the office (Mon-Fri 9:00-17:00 excluding bank holidays). We do not have an answer machine as we will not be able to get back to everyone efficiently, if you cannot call us during these hours please send us an email.
We are only based in Southampton if you would like to collect a part or drop a machine in for repair. Our address is:
Solent Tools Ltd
Unit 009, Solent Business Centre
343 Millbrook Road West
We advise you check where we are on Google maps, some sat navs will not get you to the correct place. We are in between the Territorial Army and the Sparshatts Garage. There is free parking behind, to the side and in front of the Solent Business Centre but please do not park outside the TA or Sparshatts.